Shipping policy

Shipping Policy

 

Thank you for shopping with Bazukashop. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy below to understand how we process and ship orders.

1. Order Processing

All orders are processed within 2-4 days after your payment has been successfully confirmed.

  • Orders are processed only on business days (Monday to Friday, excluding public holidays).

  • Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

  • During peak shopping seasons, sales, or promotional events, processing times may be slightly longer.

Once your order has been processed, you will receive a confirmation email with your shipping details.

2. Shipping Methods

We work with trusted courier partners to ensure your order reaches you safely.

Depending on your location, we may offer:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (if applicable)

The available shipping options will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 3-6 days

  • Express Shipping: 1-3 days (if available)

  • Remote or Rural Areas: Delivery may require additional time depending on courier availability.

Please note that these are estimated delivery times and are not guaranteed.

4. Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

  • Standard Shipping: 15 Rs

  • Express Shipping: 30 Rs

  • Free Shipping: Available on orders above 1000 (if applicable)

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Tracking information may take up to 24–48 hours to become active after dispatch.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Courier service disruptions

  • High order volumes during festive seasons or sales

If your order is significantly delayed, please contact our customer support team, and we will assist you in tracking your shipment.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

If you notice an error after placing your order, please contact us immediately. While we will do our best to update your information, changes cannot be guaranteed once an order has been processed or shipped.

8. Lost or Damaged Shipments

If your package arrives damaged, incomplete, or appears to have been lost in transit, please notify us within 3 days of the expected delivery date.

To help us resolve the issue quickly, please provide:

  • Your order number

  • Photos of the damaged package or product (if applicable)

  • A brief description of the issue

We will work with the courier partner to investigate and provide an appropriate resolution.

9. International Shipping

Option A – If You Ship Internationally

We currently ship to selected international destinations.

Please note:

  • Delivery times vary by country.

  • Shipping costs are calculated at checkout.

  • Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's authorities.

  • Customs clearance procedures may cause additional delays beyond our control.

OR

Option B – If You Do Not Ship Internationally

At this time, we only ship within India. We do not currently offer international shipping.

10. Contact Us

If you have any questions about shipping or your order, we're happy to help.

Store Name: Bazukashop

Email: bazukashop7@gmail.com

Phone: +91 9470385804

ALTERNATE NUMBER: +91 9162484535

Customer Support Hours: 9am - 11pm

We appreciate your trust in Bazukashop and look forward to delivering your order safely and efficiently.